Damaged & Wrong Goods
Damaged Goods:
We want all our customers to receive their orders in perfect condition so if you think there is a fault with an item you have received, please let us know straight away by contacting us. We will aim to resolve any issue with a faulty item as quickly as possible but we need you to tell us as soon as you discover the fault so we can resolve the issue for you.
If your parcel clearly shows signs of damage or leakage at the time of delivery, please accept the delivery, contact us immediately to advise us of the damaged product(s), hold all goods until advised by us that they can be disposed off.
Wrong Goods:
If you have received an incorrect item in your order, let us know straight away by calling us at +357 99255305
Lost Goods:
In the unlikely event that goods are misplaced on their way to you, we will ensure a replacement is sent directly to you, if available.